Shipping policy
Shipping
Where we ship from We’re all about finding the right look for your home, so we source our items from suppliers across the globe. Because your order is coming from overseas, it takes a little longer than local post, but it helps us keep our prices fair for everyone.
When will it arrive?
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Handling: Give us 1–3 days to get your order out the door.
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Delivery: Most orders arrive within 10–20 business days.
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Tracking: You’ll get a tracking link via email as soon as it’s on the way.
Rates
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Flat Rate: $9.95 Australia-wide.
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Free Shipping: On all orders over $100.
Returns & Refunds
Broken items Glass can be tricky! If your item arrives damaged or broken, please take a photo and email us at [Your Email] within 48 hours. We’ll get a replacement or a full refund sorted for you straight away.
Change of mind Because we ship directly from our international partners, we don’t offer returns for change of mind. Please choose carefully before you buy!
Lost in the mail If your tracking hasn't updated in 25 business days, let us know and we’ll track it down or send a new one.